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Refunds and Exchanges
All Custom items are non-returnable. This includes specialized items in length and metal, all belly chains, all body chains, all rings, and all custom head chains.
Items must be returned in its original packaging within 3 business days of its arrival. Upon reciept and inspection of the item, a refund will be granted. Any item that is damaged upon return will not be refunded.
International orders are non-refundable.
Shipping and handling for returned items is the buyer’s expense. Thanks!
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
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3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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