SHIPPING
We ship item via EMS, DHL, China Post.
EMS: 5-12 work days.
DHL/ UPS/ FEDEX: 5-7 work days.
ePacket Post: 10-20 work days.
If your address is remote area in your country in DHL system, we will ship the parcel by FEDEX or EMSinstead to avoid this extra fee that shall be burdened by buyer.
NOTES
We shall have no liability for any failure to deliver items ordered or for any delay or for any damage or defect that is caused by events or circumstances beyond our control.
Our price does not include taxes, VAT, or other hidden charges.
RETURN POLICY
Please kindly note:
1) If the purchase is defective upon receipt, please contact us within 24 hours from receipt of your purchase.
2) If you receive a wrong item, please take a picture of the received item and email it to us. Upon confirmation, we will ship you the correct items.
3) The items must be returned in the original packing material and received in “like new” condition
4) If the item is damaged by buyer, we will not accept any change or refund. Thank you for your understanding
FEEDBACK
Dear my friends, we appreciate your choice.
If you are satisfied with our products and service, please leave us a positive feedback. Your recognition will be highly appreciated and make us more confident to serve our friends better.
Please contact us before leaving neutral or negative feedbacks. We understand the concerns and frustration you might have and will try our best to resolve the issues with you. Please give us an opportunity to resolve any problem. Also, We would like to get your suggestion to serve our friends better. Thank you!
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.