Warm Tipsee:
(1) When I Make Payment, What Time Can Be Shipped?
24 hours and Provide Track Number.
(2) How Long We Will Receive Parcel? If Not Received,How Can I Do ?
According To Your Country, 20–90 Days,More Than 90 Days Not Received, We Will Refund Money To You.
(3) If the goods have quality problems, how can i do ?
Please Contact Us, We Will Be Solve Problem.
Shipment :
When you place an order , please choose a shipping method and pay for the order including the shipping fee. We will send the items within 7 days once your payment is completed ;
We do not guarantee delivery time on all international shipment due to differences in customs clearing times in individual countries which may affect how quickly your product is inspected.
Please note that buyers are responsible for all additional customs fees , brokerage fees, duties , and taxes for importation into your country. These additional fees may be collected at time of delivery, we will not refund shipping charges for refused shipments.
NOTE:
1. International parcels weight limit by China Post : Packaging weight limitation depends on the country of destination, but the maximum weight allowance is not more than 31.5KG;
2. International Parcel size limit by China Post : either side of the parcel should not be more than 1.05 meters, and perimeter maximum should not exceed 3M;
3. Items which including batteries , gas , CD or Gel can not ship by express ;
Warranty:
We offer the 1 month free replacement , Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping cost for return.
We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping cost for return. If any part is required to be replaced, The buyer should also pay for the cost of the parts to be replaced.
Before returning the items , please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking no. As soon as we receive the items , we will repair or exchange them ASAP.
Feedback:
We try our best to reply to your emails as soon as possible,
however, due to high volume of daily incoming emails and time zone difference;
we may not be able to reply your emails immediately. Please allow 1-2 business days for us to response.
If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size
In order to provide you a better service, please treat the transaction fairly.
Feedback is our life, Please give us the opportunity to resolve any problem.
We understand the concerns and frustrations you might have, before you leave a neutral or negative feedback,
please do contact us to get a better solution. Thanks.
If you have any questions please feel free to contact us !
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Name | Rating | Feedback |
---|
Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
---|---|
Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.