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Our working time:

Hong Kong time :Monday to Friday 9:00 am to 4:30 pm

We do not work holidays in Hong Kong. if you send email to us,In our working hours will be resumed within 48 hours.

Shipping :

free shipping by china air post.

Normally, take 15-48 business days arrive

If you want use other fast shipping, please leave message or chat with us online,

we will give you best price, UPS, DHL, FEDEX, EMS, China Post Air are all available.

There will be a mistake in our description shows. the DHL shipping fee will be much expensive when u ordered large quantiites in our syetem. Please don’t worry about this. Due to the system is not perfect at moment. Please Just feel free to contact us firstly. We will correct it and give u the best discount price. Thank you. .

and please be carefully : the DHL shipping fee is not including to the rural areas. u can look up the website firstly to determine whether the remote areas. it needs to pay for extral shipping fee for rural areas. pls contact the seller about the details. thanks

Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the logistics company and local weather, customs/duties, postage, hope you understanding.

Value of Commercial Invoice:

In order to let you get these goods quick and pay less tax (any import tax are the buyers responsibility), we always make the invoice in lower value so that customs clearance will be much easy and fast.

If you don’t want to make the invoice in lower value, please inform us how much value would you like to showed on invoice when you place the order.

Service Guarantee:

if you received an incorrect, damaged, defective, or item not as described, please contact us for a partial/full refund or replacement on our cost.

we are happy to help you with refund or exchange within 5 days of product receipt provided that all original packaging and accessories are in original condition.

if you prefer return goods back for further solution, please contact us in advance. buyers are responsible for the returning shipping costs under any circumstances.

Feedback:

If you are not satisfied with the product or service ,please contact me and don’t give us negative or natural feedback,We must give you a satisfactory solution.

We depend on our aliexpress reputation and customer satisfaction to succeed.Therefore, Your feedback and DSRs are extremely importantto us as better DSR scores affect our search placement on Aliexpress. We would like to earn your good feedback and 5 star DSR rating. Your action will help us offer our milk and bread . If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting yourscores!