PACKAGING
SHIPPING
1. We will arrange the shipment as fast as we can after order is confirmed, shipping way will depend on the total cost.
2. Sometimes it may take up to 4-7 weeks due to strict custom inspection.
3. Our price does not include taxes, VAT, or other hidden charges.
4. To ensure you pay less tax, we will declare as Gift or Sample with low value on the waybill.
CUSTOMER SERVICE
1. For any reason you are not satisfied with the items, we accept returns and exchanges within 7 working days after you receive goods and you will undertake the return shipping cost.
2. We will process your return request within 2-5 days after we receive the returned item.
3. If the item is defective, please tell us immediately for replacement or repairing.
4. If a replacement is not available, then a refund will be issued with the original payment method.
FEEDBACK
WE STRIVE FOR 100% CUSTOMER SATISFACTION
1. If you are satisfied with the items and our service, please take a minute to leave us a positive feedback with 5-STAR. We will gladly do the same for you.
2. Please do not hesitate to contact us to get a better solution before leaving a neutral or negative feedback, we will provide our best service.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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