Sterling Silver Spring 2017 925 Sterling Silver Charms Heart Beads to Make Gold & Clear CZ Jewelry Hearts of Love Bead Bracelets

Buyer Usual Questions and Answers: Q1: What’s the material of this item, sterling silver or silver plated? A1: This item is made of Genuine 925 sterling silver, any fake will refund directly. Q2: For the Gold Products, are they real gold charm or gold plated? A2: They are 14K gold plated, if you want solid gold charm, please contact seller. Q3: What’s the stamped on the charm? It doesn’t show on the photos. A3: This item is marked with S925 or 925 Q4: Can it be ship to my Country and Custom problem? A4: We can send the goods to the whole world and declare as gift with low value. Q5: I am a retailer/wholesaler, your price is such expensive, can it be lower? A5: If you are a retailer or wholesaler in your Country, please contact the seller, he/she will tell you how to deal with the business.

After Sales Service

• All product in our store 100% guaranteed authentic 925 sterling silver with high quality.

• If fake, we will refund 3x Money Back to you and will not require the items back.

• As for the Glass products, it is handmade, so the actual colors and pictures on show is a little difference

• Warranty: 7-days money back 2-weeks exchange

• We will refund the purchase price but not the shipping and handling costs.

• The return shipping to us would be at your expense and the items returned should be kept in their original statu

Shipment

• All items will be shipped in 3-5 business days after receive your payment.

• We will ship items via EMS, DHL, UPS, FEDEX, TNT or Airmail.

• All items will be Free Shipping by China Post Air Mail. (ePacket for U.S.A.)

• If you have any special delivery requirement, Please contact us in advance

Delivery Time

• EMS, DHL, UPS, FEDEX, TNT express shipping usually take 5-7 days depend on the destination Countries.

• China Post Air Mail usually takes around 25-60 working days to your Country.

• We are not responsible for any accidents, delays or other issues that are responsibility of the shipping service.

• In order to ensure you receive you order tax free upon import. We will declare it as a “GIFT” with a lower value.